Why do I collect and use your information?
- To respond to your enquiries about treatment
- To contact you about your sessions, billing and appointments
- To provide you with the best possible treatment and service
- To keep important notes relevant to your psychotherapy
What information do I collect?
Your contact details, home address, GP details (as required by my professional bodies) and information relating to your psychotherapy including for example, sensitive information such as health information, which you choose to share with me; I collect this information directly from you. For example when you share information with me on a voluntary basis.
Legal basis for using your information
I use your personal information, including your sensitive personal information with your consent to support your psychotherapy.
I may also use your sensitive personal information, where this is necessary for the purposes of protecting you from physical, mental or emotional harm or protecting your physical, mental or emotional wellbeing and where there is a substantial public interest in doing so.
I use some information to fulfil the contract I have with you to provide psychotherapy, for example in order to allow me to bill you.
How do I comply with the law in order to protect your sensitive personal information
(as required by Part 4 Schedule 1 of the Data Protection Act 2018)
Who do I share your information with?
Your psychotherapy is confidential, and your information will not be shared with third parties except in exceptional purposes based on the legal bases set out above.
Security and retention
Protecting your information is of great importance to me, and I have put in place suitable physical, electronic and managerial procedures to safeguard your information.
I only hold your information while I am working with you and providing you with psychotherapy and when your psychotherapy ends your personal information and treatment notes will be deleted.
You have a number of rights with regards to your information. In some circumstances, and where it will not result in harm to you, you can:
- Access and obtain a copy of your information (if necessary in a machine readable format to enable portability);
- Require me to amend incorrect or incomplete information;
- Require me to stop collecting or delete your information;
- Object to the way I am processing your information;
If you would like to exercise any of these rights, or put through a request for a copy of your data, please contact firstname.lastname@example.org
If you have any complaints regarding how we have collected or handled your information, you may report a complaint to email@example.com
The full legal name of our business who is the data controller for your data is:
Kirsty Coombs, telephone: +44 07834 763 525.
You also have a right to contact the Information Commissioner who is the Data Privacy Regulator for the UK